NexZen Technologies



We contribute innovative, creative, and quality services for our clients to scale wider and achieve their objectives & requirements.

BI/Data Analytics

You’re good at collecting data—you likely have tons of information about patients, treatments, shifts in your business, insurance changes, you name it. But data without strong analytics is useless, and you need programs that are both easy to use and reliable.  

 NexZen can help. Our industry-leading analytics and BI tools make it easier for you to access and act on the information you amass, giving you better insights to empower data-driven care decisions to benefit your business and the patients whose health depends on you.
Cloud and Automation

When HIPAA rights are just as important as data storage and transfer, NexZen offers solutions that reflect this balance. We develop hybrid Cloud solutions that allow our healthcare clients to manage and automate Cloud workloads, securely store patient data, and connect their clinical facilities to that data in the Cloud—all while sustaining tight cybersecurity measures and maintaining HIPAA compliance.

 Once these important security baselines are established, our DevOps tools help our clients utilize their NexZen-enabled Cloud platforms to increase their business agility, adaptivity, and agility.
Contact Center and Unified Communications

Communication is at the heart of any business network. This starts with the relationships you have with your customers and extends all the way across your organization, encompassing office and facility personnel and extending to vendors and partners around the world—all within the cybersecurity parameters your customers demand.

NexZen offers a variety of secure VoIP and telephony solutions that facilitate secure, seamless communication among all involved parties. Our consolidated solutions provide secure voice, text, PHI messaging, and paging via mobile device and enable the shared use of a single mobile device for task automation—both key factors in enhanced communication capabilities within any business.

NexZen’s solutions include:

  • Spam blocker – NexZen’s innovative spam-blocking solution can help businesses stop unwanted calls, saving valuable time and safeguarding the mental/emotional state of employees and call agents. This vendor-agnostic solution can be deployed on any major contact center/telephony system, including Cisco, Five9, 8X8, and Amazon Connect.

  • Empowering supervisor/power user – Our unique utility application enables supervisors, power users, or department heads to force close, force open, and set ad hoc announcements for emergencies, meetings, or scheduled events. This vendor-agnostic solution can be deployed on any major contact center/telephony system, including Cisco, Five9, 8X8, and Amazon Connect.

  • Credit card/PII. pause – Our decades of experience with complex video/audio recording solutions from Calabrio, Verint, and other major recorders have given NexZen a thorough understanding of the difficulties a business can face when triggers fail to pause or delete credit card or PII. We draw on this experiential knowledge to craft solutions that work for your team, or manage these tasks on your behalf.

  • Simplified scheduling – NexZen can provide (or help you devise) a simplified schedule that easily accommodates holidays and changes, without requiring IT admin intervention.

  • Reports – NexZen can provide off-the-shelf or customized solutions on any major contact center/telephony system (including Cisco, Five9, 8X8, and Amazon Connect) to help you create useful reports and make data-driven business decisions. We also provide external solutions on Tableau, Microsoft BI, or any other reporting solution.

  • Outbound – NexZen can manage campaigns, integrate CRM, and initiate Auto Dial blast for events, with deployment capabilities on major contact center/telephony systems, including Cisco, Five9, 8X8, and Amazon Connect.

  • CRM integration – NexZen’s decades of experience integrating CRM solutions—including Salesforce, Microsoft Dynamics CRM, or any other CRM solutions, screen pops, and data mapping—help position us as your trusted CRM systems integration partner.

  • Contact center management – NexZen can manage the day-to-day operations of your contact center, call scripts, and MACDs.

Managed IT

Modern healthcare organizations need to strike a balance between driving their core strategic initiatives and providing the day-to-day support and maintenance of their IT applications. Often, IT departments end up almost exclusively focused on “keeping the lights on” rather than focusing on important strategic projects. Recruiting, developing, and retaining healthcare IT talent is challenging enough, but it can seem almost wasteful to utilize those resources solely for mundane maintenance tasks.  

 As a leader in the healthcare IT managed services space, NexZen can streamline your digital operations, getting your strategic healthcare innovations to market faster, with huge cost savings. Our experienced team of experts provides managed IT services for healthcare organizations via a flexible remote support model that can free your in-house IT team from day-to-day tasks. We offer end-to-end healthcare application managed IT services and support with a focus on improving the end-user experience, increasing efficiency, and helping you drive results from your strategic IT initiatives.
Secure Wireless (Wi-Fi)

Not all Wi-Fi is created equal. Healthcare providers, facilities, and practitioners know that biomedical networks have distinctive, definitive needs for security and segmentation that meet patient data privacy needs and HIPAA regulatory compliance. In addition, healthcare Wi-Fi has to be able to accommodate increasingly large numbers of Internet of Medical Things (IoMT) devices, from portable ultrasound machines to smart pills, that do not remain stationary within care facilities.

 All of this data must be transmitted quickly and seamlessly to ensure rapid patient care and communication with providers, while also being protected from security breaches and vulnerability to ransomware attacks.  

 NexZen provides cutting-edge scalable, secure wireless solutions that ensure reliable connections and the protection of critical data for healthcare staff and patients, anywhere in the care facility.
Security Infrastructure and Operations

Modern education is more than just pencils and textbooks, and non-profits do more than provide important services to their local communities. Technological advances allow us to benefit from a variety of devices, all of which help communication and information transfer happen faster, enhancing the educational experience and bolstering the reach of any organization. But these devices require monitoring and connection for optimum results.

NexZen offers secure operations solutions for the education and non-profit spaces that can help you maximize the benefits and minimize the risks associated with using a wider variety of devices. Our solutions will help you:

  • Automate IoT device tracking and inventory
  • Monitor device utilization to:
    • Optimize workflows
    • Meet utilization demands
    • Drive lifecycle management schedules
    • Project future capital expenditures
  • Reduce the risk cybersecurity threats and fines for breaches
  • Increase average network uptime and reduce the cost of unplanned downtime
  • Lower the risk associated with IoT devices

Cost reduction and increased output

While reducing operational expenses and improving user experiences, NexZen Technologies assists departments in supporting mobile government workforces in a safe and effective manner. NexZen Technologies products offer considerable cost and efficiency advantages for governmental organisations, including the ability to furnish desktops and apps in a matter of minutes and a 40 percent reduction in overall operational expenses.

Create a mobile workforce for the government.

Providing seamless mobile access to PCs would increase productivity and efficiency. No matter the location, device, or network connection, NexZen Solutions’ real-time network and performance optimisation solutions offer a quick, dependable, and high-quality experience.

Deliver mission-critical programmes and data in a secure manner

With solutions that safeguard agencies against online attacks and preserve sensitive data, NexZen Technologies improves the federal workplace. Applications and related data continue to be stored in the data centre, and access to them requires detailed, policy-based user authentication. This degree of access control, in combination with auditing and reporting tools, gives IT the ability to oversee data security, information governance, and compliance.

Safe cloud storage for public sector data

Government organisations may take advantage of the cloud’s economic advantages while receiving the high levels of security, agility, and productivity that they require from NexZen Technologies. All end-user data sharing activity is completely visible to and under the granular control of government IT agencies.

Make using the cloud and next-generation networking easier

Maintain high levels of service availability and quality for mobile workers, branch offices, and home offices. You can securely link users to what they need, whether the apps and data are in hybrid, on-premises, or multi-cloud settings

NexZen helped install, migrate, and manage our network, security, and cloud infrastructure, as well as our phone and video conferencing systems. Our experience with the team was fantastic. They provided thorough customer support whenever needed. Highly recommend.

Abdulnaser Alareqi

Network & Server Manager, UMC, DC

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