NexZen Technologies



We facilitate the finest IT infrastructure and digital means to attain innovative and better ways of learning and educational training.

BI/Data Analytics

You’re good at collecting data—you likely have tons of information about students, teachers, curricula, industry trends, political shifts that may impact your field, you name it. But data without strong analytics is useless, and you need programs that are both easy to use and reliable.

NexZen can help. Our industry-leading analytics and BI tools make it easier for you to access and act on the information you amass, giving you better insights to empower data-driven decisions that benefit your school or organization and the students or recipients you serve.
Cloud and Automation Solutions

NexZen develops hybrid Cloud solutions that allow our education and non-profit clients to manage and automate Cloud workloads, securely store data, and connect their locations to that data in the Cloud—all while sustaining tight cybersecurity measures and maintaining the privacy of the individuals and families they serve.

Once these important security baselines are established, our DevOps tools help our clients utilize their NexZen-enabled Cloud platforms to increase their business agility and adaptivity.
Contact Center and Unified Communications

Communication is at the heart of any business network. This starts with the relationships you have with your customers and extends all the way across your organization, encompassing office and facility personnel and extending to vendors and partners around the world—all within the cybersecurity parameters your customers demand.

NexZen offers a variety of secure VoIP and telephony solutions that facilitate secure, seamless communication among all involved parties. Our consolidated solutions provide secure voice, text, PHI messaging, and paging via mobile device and enable the shared use of a single mobile device for task automation—both key factors in enhanced communication capabilities within any business.

NexZen’s solutions include:

  • Spam blocker – NexZen’s innovative spam-blocking solution can help businesses stop unwanted calls, saving valuable time and safeguarding the mental/emotional state of employees and call agents. This vendor-agnostic solution can be deployed on any major contact center/telephony system, including Cisco, Five9, 8X8, and Amazon Connect.

  • Empowering supervisor/power user – Our unique utility application enables supervisors, power users, or department heads to force close, force open, and set ad hoc announcements for emergencies, meetings, or scheduled events. This vendor-agnostic solution can be deployed on any major contact center/telephony system, including Cisco, Five9, 8X8, and Amazon Connect.

  • Credit card/PII. pause – Our decades of experience with complex video/audio recording solutions from Calabrio, Verint, and other major recorders have given NexZen a thorough understanding of the difficulties a business can face when triggers fail to pause or delete credit card or PII. We draw on this experiential knowledge to craft solutions that work for your team, or manage these tasks on your behalf.

  • Simplified scheduling – NexZen can provide (or help you devise) a simplified schedule that easily accommodates holidays and changes, without requiring IT admin intervention.

  • Reports – NexZen can provide off-the-shelf or customized solutions on any major contact center/telephony system (including Cisco, Five9, 8X8, and Amazon Connect) to help you create useful reports and make data-driven business decisions. We also provide external solutions on Tableau, Microsoft BI, or any other reporting solution.

  • Outbound – NexZen can manage campaigns, integrate CRM, and initiate Auto Dial blast for events, with deployment capabilities on major contact center/telephony systems, including Cisco, Five9, 8X8, and Amazon Connect.

  • CRM integration – NexZen’s decades of experience integrating CRM solutions—including Salesforce, Microsoft Dynamics CRM, or any other CRM solutions, screen pops, and data mapping—help position us as your trusted CRM systems integration partner.

  • Contact center management – NexZen can manage the day-to-day operations of your contact center, call scripts, and MACDs.

Managed Services

Modern organizations need to strike a balance between driving their core strategic initiatives and providing the day-to-day support and maintenance of their IT applications. Often, IT departments end up almost exclusively focused on “keeping the lights on” rather than focusing on important strategic projects. Recruiting, developing, and retaining top IT talent is challenging enough, but it can seem almost wasteful to utilize those resources solely for mundane maintenance tasks.

As a leader in the education and non-profit IT managed services space, NexZen can streamline your digital operations, helping you implement your strategic innovations faster, with huge cost savings. Our experienced team of experts provides managed IT services for education and non-profit organizations via a flexible remote support model that can free your in-house IT team from day-to-day tasks. We offer end-to-end managed IT services and support with a focus on improving the end-user experience, increasing efficiency, and helping you drive results from your strategic IT initiatives.
Secure Wireless (Wi-Fi)

Not all Wi-Fi is created equal. We’ve all been in a situation where the Wi-Fi has failed us at a critical moment. But for educational institutions and non-profit organizations, the stakes are even higher. You have the responsibility—both legally and ethically—of protecting the privacy of the students, families, and individuals whose information you store in your systems.

NexZen provides cutting-edge scalable, secure wireless solutions that ensure reliable connections and the protection of critical data for staff and customers, anywhere on your company premises.
Security Infrastructure and Operations

Modern education is more than just pencils and textbooks, and non-profits do more than provide important services to their local communities. Technological advances allow us to benefit from a variety of devices, all of which help communication and information transfer happen faster, enhancing the educational experience and bolstering the reach of any organization. But these devices require monitoring and connection for optimum results.

NexZen offers secure operations solutions for the education and non-profit spaces that can help you maximize the benefits and minimize the risks associated with using a wider variety of devices. Our solutions will help you:

  • Automate IoT device tracking and inventory
  • Monitor device utilization to:
    • Optimize workflows
    • Meet utilization demands
    • Drive lifecycle management schedules
    • Project future capital expenditures
  • Reduce the risk cybersecurity threats and fines for breaches
  • Increase average network uptime and reduce the cost of unplanned downtime
  • Lower the risk associated with IoT devices

Switching to distance learning

The world is evolving more quickly than ever to support remote workers and, more recently, distant students. Maintaining students’ interest and concentration while they are studying outside of the classroom is a surprising transition, especially for newcomers. This transition is made simple by NexZen Technologies, which uses application virtualization to build flexible learning environments and distribute all apps—even large, 3D, and visually complex apps—to less expensive thin clients or mobile devices.

Securely connect and work together

By working together, exchanging ideas, creating new connections, generating discoveries, and breaking through, NexZen Technologies fosters learning. Students, instructors, and staff no longer have to stress about remembering which device or folder they saved an essential document to thanks to NexZen Technologies solutions for education. Files and projects are stored and synchronised across devices and locations using a secure data file sharing solution.

Allow computer-based evaluations

It’s now simpler than ever to take tests. Exams can be given on the same computer or device that was used to study, saving time and money on trips to new computer labs. Use a virtual desktop to provide exams to make better use of hardware resources. Students can transition from one session to the next without IT shutting down or removing PCs from circulation to install testing software. By delivering computer-based exams in a lock-down, containerized secure browser, IT managers may further enhance security.

Safeguard confidential research data

Major institutions rely heavily on research data for funding, therefore protecting that data is essential. IT may allow individuals to access their private digital workplaces over any available connection without the need for extra VPN software, eliminating the need to worry about offering unique access ways during an interruption. Millions of dollars might be lost or stolen in data, and the institution could be sued as a result. You can stop lost or stolen data by safeguarding your network and cloud infrastructure, particularly the files that researchers frequently share.

Make regulatory compliance easier

Academic ability, financial situation, and records of students’ physical and mental health are just a few of the staff and student data that schools and universities possess, all of which must be kept private to preserve privacy. Data security for employees and students as well as demonstrating regulatory compliance are made easier by centralised application administration and enterprise-grade file sync and sharing.

NexZen helped install, migrate, and manage our network, security, and cloud infrastructure, as well as our phone and video conferencing systems. Our experience with the team was fantastic. They provided thorough customer support whenever needed. Highly recommend.

Abdulnaser Alareqi

Network & Server Manager, UMC, DC

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